MEDITRUST Group has a versatile Technical Support Department, staffed by experienced, highly qualified and trained personnel, capable of carrying out any need for repair , upgrading , demonstration and maintenance of systems 24 hours / 7 days a week. Each operation is carried out with state-of-the-art special tools and high-quality measuring systems to ensure the proper and safe completion of the work. All the measuring instruments of the company are validated and always in accordance with the manufacturers recommendations which are exclusively represented in the Greek Market.
Our technicians are in continuous communication with the industries for any possible upgrades or technical instructions, as well as on any developments of biomedical technology sector. Based on high demand of the market share in Greece, our Technical Department is constantly being upgraded with new tools and measuring devices. Our goal is the immediate support of the end user, the quality assurance of proper completion of any associated actions, accompanying certificates of proper and under system specifications operation and finally the proper pricing for services obtained. In communication with the manufacturing houses, our Technical Department continuously adapts new protocols for resolving system issues combined with new measuring systems for the proper customer support within short time frames.
Collaboration of our technicians with end users is considered essential and vital for our company and is based on reliability, absolute trust and directness. Customer support is company's priority. For this reason, each technician is constantly and meticulously checked, follows all external and internal training and has at his disposal all the tools for his maximum performance.
Our Technical Department team, is responsible for concluding contracts with most Public Hospitals, inspections, repairs, issuing certificates of proper and under system specification operation and spare parts offers. It also provides 24-hour telephone technical and clinical support.
Trust is the basis on which our company builds its partnerships and our Technical Department plays a decisive role.
https://meditrust-group.gr/en/technical-support#sigProId1acb5118bf